Anton’s playbook: Seven rules from the stadium kitchen

Executive Chef Anton Hazelman has spent more than half his life in stadium kitchens. Here are seven hard-won lessons – part logistics, part legacy, all heart.

The Seven Rules

1. Plan carefully – details matter

“You can’t get there on game day and then find things are wrong. You’ve got to get out there a couple of days earlier. Check the fridges, ovens, hot boxes. It’s the small things you don’t think that’ll trip you up on the day.”

2. Cross off your jobs – or get buried under stress

“À la carte taught me you have to cross off every job as it comes. In hospitality, the list gets longer and longer. If you don’t cross them off, nothing gets done and you’re left with a whole lot of worry and a whole lot of things that could go wrong.”

3. Know your crowd. Then feed them properly

Warriors fans are happy to pay for food or pay the higher price, but they want to know they’ve got their money’s worth. They want quality and quantity. Auckland FC are higher quality, smaller portions…  more grazing table and canapé service. Moana Pasifika – a lot of older generation Pacific Islanders who want well-done steaks. You’ve got to understand your crowd.”

4. Create dishes your team feels connected to

“Our staff all have Pacific Island backgrounds. When we did palusami for the Warriors, the guys were keen because it was something they knew, something they’d prepared at family gatherings – but done in a new, relatable way.”

5. Help people grow – don’t hold them back

“I’ve always been one to say… if you can push someone to go to higher things, you gotta do that, you can’t hold him back. It’s selfish to want to keep them here just because you’re here and they know how to do things. If there’s growth for them, and if they can grow somewhere else, then you gotta push it.”

6. Manage your team like a good coach

“The best coaches manage each person differently. Some require stern talking to, some just a little chat outside, some need space. You adapt your style to get the best out of everyone.”

7. If the home team’s losing, everything matters more

“Nothing goes wrong when the home team’s winning. Everyone’s in a better mood. But when they’re not, every detail matters. Nothing goes wrong when the home team’s winning. Everyone’s in a better mood. But when they’re not, every detail matters. That’s when the emphasis is on making sure everything goes really well.”

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